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Technological Capabilities to Assess Digital Excellence in Hospitals in High Performing Health Care Systems:
Marta Krasuska1, Robin Williams2, Aziz Sheikh1
1Usher Institute, University of Edinburgh, Edinburgh, United Kingdom.
Journal of Medical Internet Research
|August 19, 2020
Summary
Hospitals can now assess digital excellence using 35 identified technological capabilities. This framework moves beyond technical features to encompass broader digital transformation factors for healthcare systems.
Area of Science:
- Health Informatics
- Digital Health Transformation
- Hospital Management
Background:
- Hospitals globally are implementing digital transformation initiatives to create advanced healthcare systems.
- A lack of consensus exists on how to define and measure digital excellence in hospitals.
Purpose of the Study:
- To achieve international agreement on a standardized set of technological capabilities for assessing digital excellence in hospitals.
Main Methods:
- A two-stage international modified electronic Delphi (eDelphi) consensus-building exercise was performed.
- Qualitative analysis of free-text responses was included.
- Thirty-one international health informatics experts participated.
Main Results:
- Thirty-five technological capabilities indicating digital excellence in hospitals were identified.
- These capabilities are categorized into internal hospital functions (20) and external communication/collaboration (15).
- Non-technological factors like organizational culture, risk tolerance, team skills, and resource availability are crucial for digital transformation.
Conclusions:
- A set of criteria for assessing digital excellence in hospitals has been established.
- The assessment of digital excellence requires a holistic approach, considering wider digital transformation capabilities beyond just technical functionalities.
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