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Constructive confrontation and other referral processes
1School of Industrial and Labor Relations, Cornell University, Ithaca, New York 14850.
Recent Developments in Alcoholism : an Official Publication of the American Medical Society on Alcoholism, the Research Society on Alcoholism, and the National Council on Alcoholism
|January 1, 1988
Abstract:
Constructive confrontation is a workplace strategy used to identify alcoholic employees and motivate them to change their behavior, either with their own resources or with the counseling services provided by employee assistance programs. This paper describes the strategy's use by supervisors, peers, unions, and occupational groups, and it reviews the effectiveness of the evaluation research. The paper concludes with a discussion of "self-referral" in employee assistance.