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Organizational and Human Factors Affecting Forensic Decision-Making: Workplace Stress and Feedback
Mohammed A Almazrouei1,2,3, Itiel E Dror1,2, Ruth M Morgan1,2
1UCL Department of Security and Crime Science, University College London, 35 Tavistock Square, London, WC1H 9EZ, U.K.
Forensic examiners experience significant workplace stress, primarily from case backlogs and management pressures, not personal issues. Some also perceive implicit feedback, influencing their conclusions and job satisfaction.
Area of Science:
- Forensic Science
- Organizational Psychology
Background:
- Forensic examiners work in high-stress environments.
- Workplace stress and feedback mechanisms are poorly understood.
- These factors may influence forensic science judgments.
Purpose of the Study:
- To survey forensic examiners on workplace stress and feedback.
- To understand the sources of stress and types of feedback received.
- To explore differences across forensic disciplines and career stages.
Main Methods:
- Survey of 150 practicing forensic examiners.
- Assessment of workplace and personal stress factors.
- Evaluation of explicit and implicit feedback experiences.
Main Results:
- High stress levels stem from workplace factors like backlogs and case pressure.
- A small percentage reported implicit feedback on expected conclusions (8%).
- Some examiners felt more valued for "match" conclusions (14%).
- Stress and feedback varied by forensic discipline and career stage.
Conclusions:
- Workplace stress in forensic science is predominantly organizational.
- Implicit feedback and appreciation bias may exist.
- Understanding these factors can inform policies for examiner well-being and performance.
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