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Transcultural communication in CAMHS: developing practitioners' awareness with an online cultural competency course
Kelly J Elsegood1, Irena Papadopoulos2
1Clinical Psychologist, Trafford CAMHS, Basford House, 226 Seymour Grove, Manchester M16 0DU, UK.
Background:
CAMHS practitioners must be skilled in transcultural communication in order to meet the needs of their culturally diverse clients.
Method:
This article reports on the use of an online cultural competence course1 in promoting transcultural communication with CAMHS practitioners.
Results:
A qualitative analysis of practitioners' course assignments indicated that new learning had occurred in relation to transcultural communication. Moreover, many practitioners reported actual changes to their clinical practice as a result.
Conclusions:
The course is considered to be an example of good practice for developing practitioners' awareness of transcultural communication, and prompting positive practices that may contribute to a more culturally competent CAMHS.
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Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
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