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Workplace cyberbullying exposed: A concept analysis.
Martina M Symons1, Hailey Di Carlo1, Meriam Caboral-Stevens1
1School of Nursing, Eastern Michigan University College of Health and Human Services, Ypsilanti, Michigan, USA.
Nursing Forum
|August 28, 2020
Summary
This study defines workplace cyberbullying, identifying key attributes like persistent digital harassment from a faceless perpetrator within the work environment. This conceptualization is crucial for future research and developing measurement tools in nursing.
Area of Science:
- Nursing Research
- Cyberpsychology
- Organizational Behavior
Background:
- Workplace cyberbullying is an emerging issue with significant implications for employee well-being and organizational dynamics.
- Existing definitions lack clarity, hindering research and intervention efforts.
- Understanding the nuances of cyberbullying in the nursing profession is critical due to its high-stress environment.
Purpose of the Study:
- To elucidate the concept of workplace cyberbullying.
- To formulate a comprehensive conceptual definition of workplace cyberbullying.
- To review existing evidence on workplace cyberbullying within the nursing context.
Main Methods:
- Concept analysis using Walker and Avant's eight-step model.
- Systematic literature search across five databases.
- Inclusion of 15 relevant articles identified through keywords such as 'cyber', 'bullying', 'workplace', 'nursing', and 'harassment'.
Main Results:
- Identified four defining attributes of workplace cyberbullying: persistent unwanted digital acts originating from the work environment, a faceless perpetrator, and boundaryless nature.
- Developed a novel conceptual definition for workplace cyberbullying.
- Highlighted the need for further empirical investigation.
Conclusions:
- A refined conceptual definition of workplace cyberbullying is essential for advancing theory development and creating valid measurement instruments.
- Further research, potentially employing a hybrid approach, is recommended to fully develop and operationalize the concept of workplace cyberbullying.
- This work provides a foundation for addressing cyberbullying in professional settings, particularly in nursing.
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