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Workplace cyberbullying exposed: A concept analysis
Martina M Symons1, Hailey Di Carlo1, Meriam Caboral-Stevens1
1School of Nursing, Eastern Michigan University College of Health and Human Services, Ypsilanti, Michigan, USA.
Purposes:
(1) To understand the concept of workplace cyberbullying, (2) to develop a conceptual definition of workplace cyberbullying, and (3) to examine evidence on workplace cyberbullying in nursing.
Method:
Walker and Avant's eight-step approach to concept analysis was used.
Data Source:
Fifteen articles were derived from search of five databases using key terms and factored as cyber, bullying, work, place, and combined terms with nursing or harassment.
Findings:
Four defining attributes of workplace cyberbullying identified are persistent unwanted act stemming from the work environment, delivered through digital technology, faceless perpetrator, and boundaryless. A new conceptual definition of workplace cyberbullying is developed.
Conclusion:
Developing a new conceptual definition of workplace cyberbullying is critical, which may be the starting point to theory and new instrument development to test the operational concepts. More research such as using a hybrid approach to develop the concept of workplace cyberbullying.
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