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Workplace cyberbullying exposed: A concept analysis.

Martina M Symons¹, Hailey Di Carlo¹, Meriam Caboral-Stevens¹

¹School of Nursing, Eastern Michigan University College of Health and Human Services, Ypsilanti, Michigan, USA.

|August 28, 2020

Summary

This study defines workplace cyberbullying, identifying key attributes like persistent digital harassment from a faceless perpetrator within the work environment. This conceptualization is crucial for future research and developing measurement tools in nursing.

Keywords:

concept analysis cyberbullying nurses workplace

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Area of Science:

Nursing Research
Cyberpsychology
Organizational Behavior

Background:

Workplace cyberbullying is an emerging issue with significant implications for employee well-being and organizational dynamics.
Existing definitions lack clarity, hindering research and intervention efforts.
Understanding the nuances of cyberbullying in the nursing profession is critical due to its high-stress environment.

Purpose of the Study:

To elucidate the concept of workplace cyberbullying.
To formulate a comprehensive conceptual definition of workplace cyberbullying.
To review existing evidence on workplace cyberbullying within the nursing context.

Main Methods:

Concept analysis using Walker and Avant's eight-step model.
Systematic literature search across five databases.
Inclusion of 15 relevant articles identified through keywords such as 'cyber', 'bullying', 'workplace', 'nursing', and 'harassment'.

Main Results:

Identified four defining attributes of workplace cyberbullying: persistent unwanted digital acts originating from the work environment, a faceless perpetrator, and boundaryless nature.
Developed a novel conceptual definition for workplace cyberbullying.
Highlighted the need for further empirical investigation.

Conclusions:

A refined conceptual definition of workplace cyberbullying is essential for advancing theory development and creating valid measurement instruments.
Further research, potentially employing a hybrid approach, is recommended to fully develop and operationalize the concept of workplace cyberbullying.
This work provides a foundation for addressing cyberbullying in professional settings, particularly in nursing.