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Using Mobile Phone Data for Emergency Management: a Systematic Literature Review
Yanxin Wang1, Jian Li1, Xi Zhao1,2
1School of Management, Xi'an Jiaotong University, Xi'an, 710049 China.
This study reviews mobile phone data use in emergency management (EM), finding five key themes. It proposes a framework to guide future research, especially relevant for the COVID-19 pandemic.
Area of Science:
- Disaster Management and Public Health
- Information Systems and Technology
Background:
- Emergency management (EM) is critical due to the severe impact of disasters.
- The COVID-19 pandemic highlighted the need for advanced EM strategies.
- Ubiquitous mobile phone technology presents opportunities for enhancing EM.
Purpose of the Study:
- To systematically review the literature on mobile phone data utilization in emergency management.
- To identify key themes and propose a framework for current research.
- To discuss EM in the context of the COVID-19 pandemic and suggest future research directions.
Main Methods:
- Systematic literature review of 65 articles published between 2014 and 2019.
- Searches conducted across six electronic databases.
- Thematic analysis to identify patterns in mobile phone data application for EM.
Main Results:
- Five distinct themes emerged regarding the application of mobile phone data in EM.
- A systematic framework was developed to map the existing research landscape.
- The review highlights the growing interest and potential of mobile data in disaster response.
Conclusions:
- Mobile phone data offers significant potential for improving emergency management.
- The proposed framework provides a structured overview and identifies research gaps.
- Future research should leverage this framework to advance EM strategies, particularly in light of global health crises like COVID-19.
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