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SOARING: A Residency Program for Unlicensed Assistive Personnel: Meeting the Demands While Retaining Highly Skilled,
Margo Preston Scott1, Marie Graziela F Bautista, Stefanie Mann
1Margo Preston Scott, MSN, NPD-BC, is a Program Manager, Office of Nursing Professional Practice, Unlicensed Assistive Personnel SOARING Program, The Johns Hopkins Hospital, Baltimore, Maryland. Marie Graziela F. Bautista, MSN, RN, CPAN, CAPA, is a Nurse Educator, Office of Nursing Professional Practice, Unlicensed Assistive Personnel SOARING Program, The Johns Hopkins Hospital, Baltimore, Maryland. Stefanie Mann, MS, NPD-BC, is a Nurse Educator, Office of Nursing Professional Practice, Unlicensed Assistive Personnel SOARING Program, The Johns Hopkins Hospital, Baltimore, Maryland. Shamaica DeVaughn-Bradley, MSN, RN, is a Nurse Educator, Office of Nursing Professional Practice, Unlicensed Assistive Personnel SOARING Program, The Johns Hopkins Hospital, Baltimore, Maryland. Nathan T. McFarland, MSA, MAL, is a Business Intelligence Developer and Data Analyst, The Johns Hopkins Hospital, Baltimore, Maryland.
Abstract:
A complex healthcare environment requires an optimal nursing skill mix at a reasonable cost to sustain safe, quality, and efficient patient care. An innovative, unlicensed assistive personnel residency program was developed to fill open positions with a skillful, confident, and engaged clinical technician workforce. The program resulted in highly skilled and confident clinical technicians, a 4% increase in engagement scores, and a 14% increase in retention rate.
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