Communication Preferences in Total Joint Arthroplasty: Exploring the Patient Experience Through Generative Research

Area of Science:

• Orthopedic surgery
• Patient communication
• Healthcare services

Background:

• Effective communication and information services for total joint arthroplasty (TJA) patients are influenced by individual patient needs and characteristics.
• Understanding these differences is key to improving patient care and outcomes post-surgery.

Purpose of the Study:

• To investigate the diverse preferences of TJA patients regarding communication and information delivery.
• To identify specific areas where patient needs diverge, including educational content and support systems.

Main Methods:

• Qualitative analysis of audio transcripts from nineteen TJA patients.
• Utilized generative research, where patients engaged in creative exercises to reflect on their TJA experiences and communication preferences.

Main Results:

• Significant variation exists in patients' desire for detailed health education.
• Patients reported differing needs for support during hospital discharge and rehabilitation phases.
• Preferences for social interaction and connection with healthcare providers varied among participants.

Conclusions:

• Patient-centered care should consider individual factors such as mindset, social support requirements, physical condition, and medical history.
• Tailored communication and information services are essential for optimizing the TJA patient experience.
• Personalized approaches to care can lead to improved patient satisfaction and recovery.