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Published on: July 27, 2018
[Digital transformation in residential old age institutions]
Alexander Seifert1,2, Friederike J S Thilo3
1Zentrum für Gerontologie, Universität Zürich, Pestalozzistrasse 24, 8032, Zürich, Schweiz. alexander.seifert@uzh.ch.
Digital transformation in Swiss old age homes shows varied technology adoption. While basic tech is common, advanced tools like robots and telemedicine are rare, with cost and staff skills being major barriers.
Area of Science:
- Gerontology
- Digital Health
- Health Services Research
Background:
- Residential old age institutions are experiencing digital transformation.
- This involves increasing digitalization of work processes and institutional infrastructure.
- The study investigates the variety of technical solutions and managers' assessments of this process.
Purpose of the Study:
- To assess the current state of technology adoption in Swiss residential old age homes.
- To understand managers' perspectives on the digital transformation process.
- To identify barriers hindering the implementation of new technologies.
Main Methods:
- A standardized online survey was conducted with managers of residential old age homes in Switzerland.
- The sample comprised 466 institutions.
- Data was collected through interviews with managers.
Main Results:
- Established technologies (TV, fall mats, administrative software) are widely used.
- Robotics, gaming consoles, and telemedicine technologies are rarely implemented.
- Perceived obstacles include costs, lack of employee skills, and inadequate infrastructure.
- Digitalization levels depend on facility size and senior staff's technological affinity.
Conclusions:
- Technology adoption in old age institutions is varied, with limited use of novel technologies like robotics and telemedicine.
- Identified barriers (cost, skills, infrastructure) impede digital transformation.
- The study highlights the influence of senior staff's technological outlook on digitalization progress.
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