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Designing a Mission statement Mobile app for palliative care: an innovation project utilizing design-thinking
Rakhshan Kamran1, Arianna Dal Cin2
1Michael G. DeGroote School of Medicine, McMaster University, MDCL 3114, 1280 Main Street West, Hamilton, ON, L8S 4 K1, Canada. rakhshan.kamran@medportal.ca.
A new mobile app, "Mission Statement," helps patients communicate values for better palliative care and advance care planning. This tool addresses communication gaps, improving patient-centered care delivery.
Area of Science:
- Palliative Care
- Healthcare Innovation
- Digital Health
Background:
- Effective palliative care and advance care planning depend on understanding patient values and preferences.
- Despite benefits like cost savings and reduced distress, less than 33% of adults engage in advance care planning.
- Challenges in communicating patient values hinder high-quality palliative care delivery.
Purpose of the Study:
- To develop a mobile application intervention addressing challenges in advance care planning.
- To improve the communication of patient values and preferences within palliative care.
Main Methods:
- A design-thinking methodology was employed to develop the mobile application.
- The application was designed in response to identified issues in palliative care literature.
Main Results:
- Communication of patient values between patients and providers is a significant barrier in palliative care.
- A mobile application prototype, "Mission Statement," was designed to overcome these communication barriers.
Conclusions:
- The "Mission Statement" app enables patients to articulate their values and preferences for their care team.
- Patients can dynamically update their mission statements and preferences throughout their palliative care journey.
- Design thinking is a valuable methodology for driving healthcare innovation and implementing research findings.
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