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Change Management in Radiology: A Contemporary Primer for Effective and Sustainable Practice
Rakhshan Kamran1, Michael N Patlas1
1Department of Medical Imaging, Temerty Faculty of Medicine, University of Toronto, ON, Canada.
Summary
Radiology leaders can navigate complex changes like AI adoption by using structured change management frameworks. Understanding organizational readiness and communication is key for successful transitions and high-quality patient care.
Area of Science:
- Healthcare Management
- Medical Imaging
- Organizational Psychology
Background:
- Radiology faces significant changes including increased imaging volumes, demand for access, and AI integration.
- Many radiologists lack structured training in managing change within complex clinical settings.
Purpose of the Study:
- To provide radiology leaders with practical change management concepts and frameworks.
- To enhance the effective design and sequencing of changes in radiology departments.
Main Methods:
- Review of change management research and classic frameworks (Lewin, Kotter, ADKAR, Armenakis).
- Application of these frameworks to radiology-specific scenarios like workflow adjustments and cultural shifts.
Main Results:
- Organizational readiness (cognitive, operational, trust, resource dimensions) is crucial for successful change.
- Specific frameworks offer value for planning workflow, implementing new processes, and shaping culture.
Conclusions:
- Applying contemporary change management principles aids radiology departments in navigating evolving demands.
- Effective change management ensures stability and high-quality patient care during transitions.
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