Radiation Oncologist Perceptions and Utilization of Digital Patient Assessment Platforms

Area of Science:

• Medical Informatics
• Radiation Oncology
• Health Services Research

Background:

• Digital patient assessment platforms and physician rating websites are growing.
• Limited data exists on the impact of these online evaluations on radiation oncologists.

Purpose of the Study:

• To assess radiation oncologists' global awareness of digital patient assessment platforms.
• To understand the perceived effects of these platforms on radiation oncology practices.

Main Methods:

• An electronic survey was distributed to 6,199 members of the American Society of Radiation Oncology.
• The survey collected data on demographics, practice details, patient volume, and perceptions of online patient reviews.

Main Results:

• 51% of respondents agreed patients consider online reviews in physician selection.
• 42% reported their institution monitors online feedback; higher consult volumes correlated with more negative feedback.
• 45% believed online assessments contribute to physician burnout, especially when feedback is inappropriate (P=0.001).

Conclusions:

• Radiation oncologists must recognize self-reported patient assessments as a quality indicator.
• Aligning leadership and employees on patient experience is crucial for accurate physician feedback.