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A Call for Intersectional Healthcare Design Research
1528131HKS Architects, London, United Kingdom.
HERD
|October 13, 2020
Summary
Patient experience research must account for cultural and demographic differences. Applying Western research globally risks ineffective healthcare design, potentially worsening health inequalities.
Area of Science:
- Healthcare Design Research
- Health Equity
- Sociocultural Factors in Healthcare
Background:
- Most patient experience research originates from Western contexts, lacking cultural and demographic diversity.
- This limits the applicability of findings to diverse global healthcare systems and populations.
- Current practices risk creating healthcare environments that do not meet users' sociodemographic needs.
Purpose of the Study:
- To highlight the need for culturally diverse patient experience research.
- To advocate for healthcare design that addresses and mitigates health inequalities.
- To promote open sharing of research methods, ethics, and comparative studies in healthcare design.
Main Methods:
- The study emphasizes the critical need for repeating research across varied sociocultural conditions.
- It calls for the open publication and discussion of design decisions and comparative studies.
- Focus on creating a discourse around methods, ethics, and cross-cultural research in healthcare design.
Main Results:
- Healthcare design research must be contextually relevant to be effective.
- Culturally sensitive design can help reduce health inequalities within healthcare facilities.
- Lack of diverse research leads to uncertainty about design effectiveness in non-Western settings.
Conclusions:
- Healthcare design research requires broader cultural and demographic representation.
- Design interventions can play a role in reducing health disparities within healthcare environments.
- Establishing a global discourse on intersectional healthcare design research is crucial for equitable outcomes.
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