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Voluntary Employee Turnover: A Literature Review and Evidence-Based, User-Centered Strategies to Improve Retention
Jinel Scott1, Stephen Waite2, Deborah Reede3
1Director of Emergency Radiology, Department of Radiology, NYC Health and Hospitals Kings County; Director of Quality Assurance and Performance Improvement, Department of Radiology, New York City Health and Hospitals Kings County, New York.
Employee retention is crucial for financial health, saving billions annually. This article explores strategies to retain staff by addressing burnout and disengagement.
Area of Science:
- Healthcare Management
- Organizational Psychology
- Human Resources
Background:
- Employee retention is a significant concern in the healthcare sector.
- High employee turnover incurs substantial financial costs, estimated at $4.3 billion annually in the US due to physician burnout.
- Understanding the drivers of turnover is essential for developing effective retention strategies.
Purpose of the Study:
- To examine the business case for employee retention.
- To identify reasons for employee turnover.
- To outline strategies for retaining employees, focusing on burnout and disengagement.
Main Methods:
- Literature review on employee retention and burnout.
- Analysis of factors contributing to employee turnover.
- Synthesis of retention strategies aligned with burnout and disengagement mitigation.
Main Results:
- The financial benefits of employee retention over recruitment are well-documented.
- Physician burnout is a major driver of costly employee turnover.
- Retention strategies can effectively address burnout and disengagement.
Conclusions:
- Implementing targeted retention strategies is financially prudent.
- Addressing employee burnout and disengagement is key to improving retention.
- Proactive measures can reduce turnover costs and enhance organizational stability.
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