Trust as a multidimensional phenomenon in LMX relationships.

Area of Science:

• Organizational Behavior
• Social Psychology
• Healthcare Management

Background:

• Leader-Member Exchange (LMX) theory traditionally views trust development in a linear, three-stage model.
• Existing models may not fully capture the nuanced, socially constructed nature of trust in LMX relationships.
• The role of emotional and collective dynamics in LMX trust remains underexplored.

Purpose of the Study:

• To investigate the multidimensional construction of trust in LMX relationships.
• To identify the significance of emotional and collective factors in LMX trust.
• To extend the understanding beyond traditional LMX theory.

Main Methods:

• Qualitative thematic analysis of interviews with healthcare professionals (leaders and members).
• Exploration of themes such as work roles, collectivity, interaction, and participation.
• In-depth examination of core and contextual elements influencing LMX trust.

Main Results:

• Four key themes emerged: work roles, collectivity, interaction, and participation.
• Trust in LMX relationships is a complex, socially constructed phenomenon.
• Identified core and contextual elements are crucial for LMX trust.

Conclusions:

• LMX trust is more multidimensional than traditional theory suggests.
• Emotional and collective aspects are vital for building trust.
• Adopting a broader perspective, recognizing individuals as emotional beings within social networks, enhances LMX relationships.