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Building improvement capability in frontline staff: a UK perspective
Daniel Maughan1, Gurpreet K Reen2, Jill Bailey3
1Consultant Psychiatrist and Medical Lead, Oxford Healthcare Improvement Centre, Oxford Health NHS Foundation Trust, UK.
Abstract:
This paper gives a narrative account of how the Oxford Healthcare Improvement Centre has embedded continuous quality improvement (CQI) across both mental health and community services in Oxford, UK. The aim of the centre is to develop capability across healthcare services, with frontline staff leading CQI independently. The paper discusses the various methods employed to achieve this aim, including the provision of training, mentoring and support to those undertaking improvement work, alongside developing the required governance for CQI.
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