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The Effects of Agency Assignment and Reference Point on Responses to COVID-19 Messages
1Department of Communication, University of Oklahoma.
Attributing agency to SARS-CoV-2 (the virus causing COVID-19) rather than humans increased public reactance and negative responses to risk messages. This highlights the impact of message framing on public health communication during pandemics.
Area of Science:
- Public Health Communication
- Health Psychology
- Risk Perception
Background:
- The COVID-19 pandemic necessitates effective risk communication to encourage protective behaviors.
- Understanding how message framing influences public response is crucial as restrictions ease.
- Psychological reactance, source derogation, and counterarguing are key responses to health messages.
Purpose of the Study:
- To examine how assigning agency (SARS-CoV-2 vs. human) affects perceptions of the virus threat.
- To assess the impact of agency assignment and reference point (self vs. self-other) on message responses.
- To evaluate psychological reactance, source derogation, counterarguing, and behavioral intentions.
Main Methods:
- A study with 207 participants randomly assigned to four conditions.
- Conditions crossed agency assignment (SARS-CoV-2/human) and reference point (self/self-other).
- Measured perceptions of threat, psychological reactance, source derogation, counterarguing, and behavioral intentions.
Main Results:
- Assigning agency to SARS-CoV-2, compared to human agency, significantly increased psychological reactance.
- SARS-CoV-2 agency led to greater perceived freedom threat, anger, and negative cognitions.
- Increased source derogation and counterarguing were observed with SARS-CoV-2 agency assignment.
Conclusions:
- Framing SARS-CoV-2 as the agent increases negative responses and reactance.
- Reference point did not significantly influence threat perceptions or message responses.
- Findings inform strategies for crafting more effective public health messages during infectious disease outbreaks.
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