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RightPath: a model of community-based musculoskeletal care for children
Nicola Smith1, Victoria Mercer1, Jill Firth2
1Population Health Sciences Institute, Newcastle University, Newcastle Upon Tyne.
Insights
A new triage model effectively manages pediatric musculoskeletal (MSK) complaints in the community, with 25% of cases handled by physiotherapists/podiatrists. This approach improves care coordination and family satisfaction.
Area of Science:
- Pediatric healthcare
- Musculoskeletal conditions
- Healthcare delivery models
Background:
- Musculoskeletal (MSK) conditions are common in children, frequently leading to healthcare consultations.
- Many pediatric MSK issues are self-limiting or represent normal developmental variations.
- Current systems often lead to hospital referrals for conditions manageable in primary care.
Purpose of the Study:
- To develop and evaluate a novel care model for pediatric MSK presentations.
- To identify children suitable for management by community-based pediatric physiotherapists and/or podiatrists.
- To reduce unnecessary referrals to specialist hospital services.
Main Methods:
- A mixed-methods approach was used to assess feasibility, acceptability, and transferability across two UK sites.
- Evaluation involved analyzing patient flow, referral times, diagnostic outcomes, and user feedback via questionnaires, focus groups, and interviews.
- General practitioner referrals for pediatric MSK issues (<16 years) were triaged by nurses or allied health professionals using a standardized guide.
Main Results:
- Approximately 25% of all MSK referrals were successfully triaged for community management by pediatric physiotherapists/podiatrists.
- A significant majority (67%) of these cases were diagnosed as normal variants.
- Families reported high satisfaction, with no adverse events or re-presentations for serious MSK pathology within six months post-triage.
Conclusions:
- The developed triage model is feasible, acceptable, and transferable for managing pediatric MSK complaints in the community.
- This multi-professional approach enhances collaboration between primary, community, and specialist care providers.
- The model facilitates appropriate and timely care, improving patient outcomes and optimizing resource utilization.
Objectives:
Musculoskeletal (MSK) presentations are common (reported prevalence of one in eight children) and a frequent cause of consultations (6% of 7-year-olds in a cohort study from the UK). Many causes are self-limiting or raised as concerns about normal development (so-called normal variants). We aimed to describe a new model of care to identify children who might be managed in the community by paediatric physiotherapists and/or podiatrists rather than referral to hospital specialist services.
Methods:
Using mixed methods, we tested the feasibility, acceptability and transferability of the model in two UK sites. Evaluation included patient flow, referral times, diagnosis and feedback (using questionnaires, focus groups and interviews).
Results:
All general practitioner referrals for MSK presentations (in individuals <16 years of age) were triaged by nurses or allied health professionals using a triage guide; ∼25% of all MSK referrals were triaged to be managed by community-based paediatric physiotherapists/podiatrists, and most (67%) had a diagnosis of normal variants. Families reported high satisfaction, with no complaints or requests for onward specialist referral. No children re-presented to the triage service or with serious MSK pathology to hospital specialist services in the subsequent 6 months after triage. Triagers reported paediatric experience to be important in triage decision-making and case-based learning to be the preferred training format.
Conclusion:
The triage model is acceptable, feasible and transferable to enable appropriate care in the community for a proportion of children with MSK complaints. This is a multi-professional model of better working together between primary community and specialist providers.
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