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Strategies used by nurses for conflict mediation

Eduarda de Carlo Sbordoni1, Paola Nabeshima Madaloni1, Gisele Silva de Oliveria1

  • 1Universidade Federal de São Paulo, Escola Paulista de Enfermagem. São Paulo, São Paulo, Brazil.

Revista Brasileira De Enfermagem
|December 18, 2020
PubMed
Summary

Nurses employ strategies like collaboration and dialogue to mediate conflicts in healthcare settings. Enhanced training in interpersonal skills and communication is crucial for effective conflict resolution and professional performance.

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