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Sports Organizations as Complex Systems: Using Cognitive Work Analysis to Identify the Factors Influencing

Adam Hulme1, Scott McLean1, Gemma J M Read1

  • 1Centre for Human Factors and Sociotechnical Systems, University of the Sunshine Coast, Sippy Downs, QLD, Australia.

Frontiers in Sports and Active Living
|December 21, 2020
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Summary

This study models elite netball organizations using Cognitive Work Analysis (CWA). Key findings reveal that a strong club ethos and focus on well-being enhance performance, while non-netball priorities hinder it.

Keywords:
cognitive work analysiscomplex systemsnetballsportwork domain analysis

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Area of Science:

  • Sports Science
  • Organizational Psychology
  • Complex Systems Theory

Background:

  • Growing interest in complex systems thinking for sports performance optimization.
  • Limited research modeling elite sports organizations.

Purpose of the Study:

  • To model an elite netball organization using Cognitive Work Analysis (CWA).
  • To identify organizational functions and constraints impacting elite sports performance.

Main Methods:

  • Utilized two phases of CWA: Work Domain Analysis (WDA) and Social Organization and Co-operation Analysis (SOCA).
  • Developed a WDA model through subject matter expert (SME) workshops.
  • Conducted SOCA to map roles and responsibilities within the organization.

Main Results:

  • Identified performance-enhancing factors: strong club ethos, shared performance responsibility, and focus on player/staff well-being.
  • Identified performance-hindering factors: non-netball organizational priorities and excessive roles for coaches/athletes.
  • Highlighted the influence of organizational structure on elite sports performance.

Conclusions:

  • Complex systems thinking and CWA provide valuable frameworks for understanding elite sports organizations.
  • Optimizing organizational functions and mitigating constraints are crucial for enhancing sports performance.
  • Future research should explore the application of CWA in diverse elite sports settings.