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Engagement and Outcomes Associated with Contextual Annotation Features of a Digital Health Solution
Michelle Dugas1, Weiguang Wang1, Kenyon Crowley1
1Center for Health Information and Decision Systems, Robert H. Smith School of Business, University of Maryland, College Park, MD, USA.
Adding notes to digital diabetes tools may improve engagement and health outcomes. Early use of annotation features in digital health solutions is linked to better long-term use and improved glycated hemoglobin (A1C).
Area of Science:
- Digital Health
- Diabetes Self-Care Management
- Health Informatics
Background:
- Digital health solutions offer promising avenues for diabetes self-care.
- However, optimizing patient engagement and benefits requires further investigation.
- Annotation features may enhance user interaction and promote sustained use.
Purpose of the Study:
- To investigate the use of annotation features in a digital health solution for type 2 diabetes.
- To assess the association between annotation use, engagement persistence, and glycated hemoglobin (A1C) improvements.
Main Methods:
- Analysis of secondary data from 3142 users of the BlueStar digital health solution (December 2013–June 2017).
- A subgroup of 372 users with reported A1C lab values was analyzed.
- Exploration of annotation themes and their correlation with engagement and A1C outcomes.
Main Results:
- Approximately one-third of patients utilized annotation features.
- Common annotation themes included diet, physical activity, medication adherence, mood, and health status.
- Early adoption of contextual annotations correlated with increased long-term engagement and significant A1C reductions.
Conclusions:
- Annotation features in digital health solutions show preliminary benefits for diabetes self-management.
- Further research is warranted to establish causality and explore the influence of annotation content.
- Note-taking may enhance the meaningfulness of digital health interactions, promoting better patient outcomes.
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