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Relationship between organisational dehumanization and nurses' deviant behaviours: A moderated mediation model.
Aisha Sarwar1, Jabran Khan2, Lakhi Muhammad1
1Department of Management and Social Sciences, Capital University of Science and Technology, Islamabad, Pakistan.
Journal of Nursing Management
|January 4, 2021
Summary
Organizational dehumanization fuels nurses
Area of Science:
- Organizational psychology
- Healthcare management
- Nursing ethics
Background:
- Organizational dehumanization's attitudinal effects are studied, but behavioral outcomes remain under-researched.
- Deviant behaviors in nursing are a critical issue impacting patient care and healthcare systems.
Purpose of the Study:
- To investigate organizational dehumanization's impact on nurses' deviant behaviors in Pakistan.
- To examine the mediating role of job stress in this relationship.
- To explore the moderating effect of occupational self-efficacy.
Main Methods:
- Quantitative study with 295 nurses in Pakistani hospitals.
- Self-administered questionnaires with two measurement points.
- Statistical analysis using SPSS 25 and Process Macro Model 7.
Main Results:
- Organizational dehumanization directly and indirectly increases nurses' deviant behaviors via job stress.
- Occupational self-efficacy weakens the negative impact of organizational dehumanization on job stress.
- The findings confirm the mediating role of job stress and the moderating role of occupational self-efficacy.
Conclusions:
- Organizational dehumanization is a significant predictor of nurses' deviant behaviors.
- Job stress mediates, and occupational self-efficacy moderates, this relationship.
- Interventions targeting organizational dehumanization and promoting self-efficacy are crucial for nursing management.
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