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Understanding Multi-stakeholder Complexity & Developing a Causal Recipe (fsQCA) for achieving Sustainable Ecotourism.
Ahmad Salman1, Mastura Jaafar2, Diana Mohamad2
1Researcher School of Housing Building & Planning, University Sains Malaysia/Sustainable Business Research Cluster, Sunway University, George Town, Malaysia.
Environment, Development and Sustainability
|July 5, 2022
Summary
Effective stakeholder management is key to achieving sustainable ecotourism. Understanding diverse interests and influence levels helps develop strategies for successful ecotourism development.
Area of Science:
- Environmental Science
- Tourism Management
- Sustainability Studies
Background:
- Achieving sustainable ecotourism is complex due to diverse stakeholder interests and influence.
- Penang Hill, Malaysia, faces challenges in balancing these interests for ecotourism sustainability.
Purpose of the Study:
- To develop a multi-stakeholder management framework for sustainable ecotourism.
- To analyze the mediating role of stakeholder management in achieving ecotourism sustainability.
- To provide insights for managing stakeholders in ecotourism destinations.
Main Methods:
- Data collected from key stakeholders at Penang Hill.
- Analysis using SmartPLS (Partial Least Squares Structural Equation Modeling) and fuzzy-set Qualitative Comparative Analysis (fsQCA).
- Validation through symmetric and asymmetric techniques.
Main Results:
- Stakeholder management significantly mediates ecotourism sustainability.
- Understanding stakeholder interests and influence is crucial for effective management strategies.
- Engagement, empowerment, and monitoring are key strategies for managing stakeholders.
Conclusions:
- Stakeholder management is vital for sustainable ecotourism.
- The study offers policy recommendations and addresses pandemic-related issues.
- Extends literature by demonstrating the mediating role of stakeholder management in ecotourism sustainability.
Keywords:
EcotourismInterestsStakeholder managementStakeholder theoryStakeholdersStakeholders influenceMore Related Videos
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