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Role of Online Retailers' Post-sale Services in Building Relationships and Developing Repurchases: A Comparison-Based

Muhammad Kashif Javed1, Min Wu1, Talat Qadeer1

  • 1Sichuan University, Chengdu, China.

Frontiers in Psychology
|January 11, 2021
PubMed

Keywords:
customer satisfactionproduct exchangeproduct maintenanceproduct returnrepurchase intentiontrust

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