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Published on: February 19, 2021
Evaluating the SPIKES Model for Improving Peer-to-Peer Feedback Among Internal Medicine Residents: a Randomized
Emmett A Kistler1, Victor Chiappa2, Yuchiao Chang3
1Department of Medicine, Division of Pulmonary and Critical Care Medicine, Massachusetts General Hospital, Boston, MA, USA. ekistler1@mgh.harvard.edu.
A brief SPIKES framework training improved peer feedback among internal medicine trainees, enhancing the extent, specificity, and satisfaction of feedback as perceived by junior trainees.
Area of Science:
- Medical Education
- Clinical Communication
- Internal Medicine Training
Background:
- Effective feedback is crucial for clinical performance, yet optimal methods for peer feedback remain underexplored.
- The SPIKES framework, a communication tool from oncology, offers a structured approach to difficult conversations.
Purpose of the Study:
- To evaluate if a concise educational intervention using the SPIKES framework enhances peer feedback quality among internal medicine residents.
- To compare feedback quality in an intervention group receiving SPIKES training versus a control group receiving usual practice.
Main Methods:
- A randomized controlled trial was conducted at an academic medical center.
- Internal medicine residents (PGY1 and PGY2) participated, with PGY2s randomized to the SPIKES intervention or control group.
- The intervention included a 30-minute didactic and refresher emails on the SPIKES framework.
Main Results:
- Junior residents (PGY1s) reported significantly greater extent of feedback (p=0.02), specificity (p<0.01), and satisfaction (p<0.01) from senior residents (PGY2s) who received SPIKES training.
- Response rates were 51% for PGY1 surveys and 42% for PGY2 surveys.
- No significant differences were found in senior residents' self-reported feedback quantity or quality.
Conclusions:
- A brief SPIKES framework educational intervention can improve trainee perception of peer feedback.
- The intervention demonstrated modest implementation requirements and positively impacted feedback extent, specificity, and satisfaction.
- Further research is needed to address limitations and optimize peer feedback strategies in medical education.
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