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The Pandemic's Toll-A Case for Clinician Support
1Nurse Scientist, University of Missouri Health Care and Adjunct, Associate Professor, University of Missouri's Sinclair School of Nursing. She also serves as Patient Safety Consultant for the Center for Patient Safety, Columbia, Missouri.
Healthcare workers faced extreme stress during the COVID-19 pandemic. This facility successfully used peer support to bolster staff well-being and resilience.
Area of Science:
- Healthcare Management
- Occupational Health
- Psychology
Background:
- The COVID-19 pandemic created unprecedented stressors for healthcare providers.
- The personal and professional toll on the healthcare workforce was substantial.
- Maintaining workforce well-being is critical during public health crises.
Purpose of the Study:
- To describe how a healthcare facility leveraged existing peer support systems.
- To address the well-being of the healthcare workforce during the COVID-19 response.
- To ensure sustained workforce resilience amidst a prolonged pandemic.
Main Methods:
- Utilized pre-existing peer support programs within a healthcare setting.
- Focused on making support resources readily accessible to staff.
- Documented the implementation and utilization of these resources.
Main Results:
- Existing peer support resources were effectively adapted to meet pandemic-related needs.
- The facility maintained accessible support systems for its workforce.
- Peer support contributed to workforce resilience during the extended COVID-19 response.
Conclusions:
- Proactive utilization of peer support is vital for healthcare workforce well-being.
- Established support systems can be resiliently scaled during crises.
- Investing in peer support enhances healthcare provider resilience and sustainability.
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