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Updated: Nov 15, 2025

Oral Health Assessment by Lay Personnel for Older Adults
Published on: February 2, 2020
Oral health care in urban general practice: what are the support and training needs?
Thomas Fung1, Penelope Abbott1, Amit Arora2
1Western Sydney University, Locked Bag 1797, Penrith, NSW 2751, Australia.
Abstract:
Patients with oral health problems often attend GPs instead of dentists, particularly in rural areas. There has been little research exploring challenges in providing oral health care in urban general practice. A cross-sectional survey of GPs in Greater Western Sydney explored their experiences, knowledge, confidence, and their oral health educational needs. Descriptive statistics and content analysis was undertaken. Forty-nine GPs reported experience of a wide range of oral health presentations. Approximately 60% were confident to undertake oral health examinations and determine the cause of acute toothache. Although 87% were confident providing preventative oral health advice, most did not include this in routine health assessments. Only 41% were confident explaining eligibility for public dental services. Barriers to providing oral health care were time constraints, lack of equipment and limited oral health training. Our research highlights oral health support and training needs in urban Australian general practice, as well as the need for systems-wide change to oral health training in outer urban settings to tackle health inequity, similar to those advocated in rural Australia.
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