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Improv to improve medical student communication
Catherine E Grossman1, Megan Lemay1, Le Kang1
1Department of Internal Medicine, Virginia Commonwealth University School of Medicine, Richmond, VA, USA.
Improvisational theatre exercises significantly improved medical students' empathetic communication and patient satisfaction. This innovative approach enhances patient-centered communication skills effectively.
Area of Science:
- Medical Education
- Communication Skills Training
- Patient-Provider Interaction
Background:
- Teaching effective patient-provider communication is challenging and resource-intensive.
- Improvisational theatre exercises offer a structured method for practicing communication skills.
- This approach is suitable for time-limited educational settings.
Purpose of the Study:
- To evaluate the impact of improvisational theatre exercises on patient satisfaction.
- To assess improvements in empathetic communication as rated by standardized patients.
- To determine the efficacy of this intervention in medical student training.
Main Methods:
- A randomized controlled trial was conducted with 188 third-year medical students.
- Students were assigned to an improvisation intervention group or a control group before a standardized patient experience.
- Standardized patients assessed empathetic communication and patient satisfaction.
Main Results:
- The improvisation group showed significantly higher measures of empathetic communication (p=0.04).
- Patient satisfaction ratings for 'ability to listen carefully' (p=0.001) and 'physician skills' (p=0.03) were higher in the intervention group.
- These findings indicate a positive effect of the intervention on communication quality.
Conclusions:
- Improvisational theatre exercises effectively enhance medical students' empathetic communication.
- The intervention led to improved patient satisfaction scores.
- This method provides a valuable tool for communication skills development in medical education.
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