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What People Tweet about Imaging Costs
Kartik Meda1, William Wagstaff2, Gelareh Sadigh2
1Morehouse School of Medicine, Atlanta, GA.
Current Problems in Diagnostic Radiology
|March 22, 2021
Summary
Patients frequently discuss the high cost of medical imaging online, with most social media posts expressing negative sentiments about care expenses and insurance. This highlights a significant patient concern regarding affordability and access to imaging services.
Area of Science:
- Health Economics
- Medical Imaging
- Health Services Research
Background:
- Patient financial distress can lead to adverse health outcomes.
- The extent to which patients discuss the cost of medical imaging services is not well understood.
Purpose of the Study:
- To analyze patient discussions about the cost of medical imaging services on social media.
- To identify common themes and sentiments expressed in these discussions.
Main Methods:
- Retrospective qualitative analysis of Twitter posts related to medical imaging and cost.
- Tweets were categorized by sentiment (positive/negative) and analyzed thematically.
- A random sampling of tweets was selected and verified by reviewers.
Main Results:
- Approximately 10% of analyzed tweets discussed medical imaging costs.
- The vast majority (91%) of these cost-related tweets expressed negative sentiment.
- Key negative themes included high cost of care, care delivery issues, and insurance problems.
Conclusions:
- A significant portion of online patient discourse on medical imaging pertains to cost.
- Negative sentiment dominates these discussions, driven by concerns over affordability and insurance.
- Addressing patient concerns about medical imaging costs and insurance is crucial for improving patient outcomes.
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