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Conflicting Goals Influence Physicians' Expressed Beliefs to Patients and Colleagues
Siyuan Yin1, Hal R Arkes2,3, John P McCoy1
1Department of Marketing, The Wharton School, University of Pennsylvania, Philadelphia, PA, USA.
Summary
Physicians often express more optimistic and uncertain prognostic beliefs to patients than their own, particularly for poor prognoses. This communication strategy aims to preserve hope and acknowledge medical uncertainty.
Area of Science:
- Medical Communication
- Clinical Decision-Making
- Patient-Physician Relationship
Background:
- Physicians face a challenge in communicating prognostic beliefs to patients.
- Balancing candor with goals like preserving hope and motivating treatment adherence is crucial.
Purpose of the Study:
- To investigate discrepancies between physicians' personal prognostic beliefs and those expressed to patients.
- To understand the reasons behind these communication differences.
Main Methods:
- An online survey of 398 US internal medicine specialists.
- Physicians reported their diagnostic and prognostic assessments for a case.
- They also reported beliefs expressed to patients and colleagues, and reasons for differences.
Main Results:
- Most physicians expressed different beliefs to patients/colleagues than their own.
- Optimism and uncertainty in expressed beliefs increased with poorer prognoses.
- Key reasons for divergence included preserving hope and acknowledging uncertainty.
Conclusions:
- Physicians adjust their communication, expressing greater optimism and uncertainty than their own beliefs.
- This adjustment is particularly evident when discussing poor prognoses with patients.
- The findings highlight the complex interplay of candor, hope, and uncertainty in medical communication.
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