Demand smoothing response by street-level bureaucrats (SLB) in delivering public services during COVID-19 scenario: A

Santosh Kumar Prusty1, Diptiranjan Mahapatra2

  • 1Strategy and General Management Xavier Institute of Management Bhubaneswar (XIMB), Xavier University Bhubaneswar India.

Journal of Public Affairs
|March 31, 2021
PubMed

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