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Updated: Nov 9, 2025

Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning
Published on: August 29, 2025
Reliability and Validity Testing of the Quantified Quality of Interaction Schedule
Barbara Resnick1, Elizabeth Galik2, Anju Paudel2
1University of Maryland School of Nursing, Baltimore, MD resnick@umaryland.edu.
The Quality of Interactions Schedule (QuIS) demonstrated strong reliability and validity using a quantification scoring approach. This validated tool can effectively measure interaction quality and assess interventions for behavioral and psychological symptoms of dementia.
Area of Science:
- Gerontology
- Psychology
- Healthcare Quality
Background:
- Behavioral and psychological symptoms of dementia (BPSD) significantly impact resident well-being.
- Effective assessment tools are crucial for understanding and improving care quality in dementia.
- The Quality of Interactions Schedule (QuIS) is a tool designed to evaluate care interactions.
Purpose of the Study:
- To evaluate the reliability and validity of the Quality of Interactions Schedule (QuIS).
- To assess the utility of a quantification scoring approach for the QuIS.
- To establish the QuIS as a dependable measure for interaction quality in dementia care.
Main Methods:
- Utilized baseline data from the Evidence Integration Triangle for Behavioral and Psychological Symptoms of Dementia (EIT-4-BPSD) study.
- Applied a quantification scoring approach to the Quality of Interactions Schedule (QuIS).
- Conducted Rasch analysis to assess internal consistency and item fit.
Main Results:
- Achieved high inter-rater reliability (Kappa scores .86–1.00).
- Demonstrated excellent internal consistency (item reliability .98).
- Found significant association between resistiveness to care and total QuIS scores, supporting validity.
Conclusions:
- The quantified Quality of Interactions Schedule (QuIS) is a reliable and valid instrument.
- Supports the use of quantified QuIS for evaluating interaction quality over time.
- Facilitates testing interventions aimed at improving care interactions for individuals with dementia.
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