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Some researchers suggest that altruism operates on empathy. Empathy is the capacity to understand another person’s perspective, to feel what he or she feels. An empathetic person makes an emotional connection with others and feels compelled to help (Batson, 1991). Empathy can be expressed in several ways, including cognitive, affective, and motor. 
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A Proposed Sentiment Analysis Deep Learning Algorithm for Analyzing COVID-19 Tweets.

Harleen Kaur1, Shafqat Ul Ahsaan1, Bhavya Alankar1

  • 1Department of Computer Science and Engineering, School of Engineering Sciences and Technology, Jamia Hamdard, New Delhi, India.

Information Systems Frontiers : a Journal of Research and Innovation
|April 26, 2021
PubMed
Summary
This summary is machine-generated.

Social media, particularly Twitter, amplified public fear during the COVID-19 pandemic. Researchers developed a Hybrid Heterogeneous Support Vector Machine (H-SVM) algorithm to analyze Twitter sentiment, classifying public reactions to the coronavirus crisis.

Keywords:
COVID-19Heterogeneous Euclidean overlap metric (H-EOM)Hybrid heterogeneous support vector machine (H-SVM)Recurrent neural network (RCN)Sentiment analysisTwitter

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Area of Science:

  • Computational Social Science
  • Public Health Informatics
  • Natural Language Processing

Background:

  • The COVID-19 pandemic caused widespread public anxiety and pressure on global resources.
  • Social media platforms, like Twitter, became dominant channels for information dissemination, influencing public perception.
  • Analyzing social media data offers insights into real-world events and public sentiment.

Purpose of the Study:

  • To analyze Twitter data related to COVID-19 to understand public sentiment.
  • To develop and evaluate a novel sentiment classification algorithm for social media data.
  • To compare the performance of the proposed algorithm against existing machine learning models.

Main Methods:

  • Collected Twitter data using keywords such as COVID-19, coronavirus, deaths, new case, and recovered.
  • Developed a Hybrid Heterogeneous Support Vector Machine (H-SVM) algorithm for sentiment classification.
  • Evaluated the H-SVM algorithm's performance using precision, recall, F1 score, and accuracy, comparing it with Recurrent Neural Network (RNN) and Support Vector Machine (SVM).

Main Results:

  • The study successfully classified Twitter sentiment regarding COVID-19 into positive, negative, and neutral categories.
  • The proposed H-SVM algorithm demonstrated competitive performance metrics compared to RNN and SVM.
  • Sentiment analysis of Twitter data revealed significant public anxiety and fear related to the pandemic.

Conclusions:

  • Social media sentiment analysis is a valuable tool for understanding public response to health crises like COVID-19.
  • The developed H-SVM algorithm shows promise for accurate sentiment classification in large-scale social media datasets.
  • Understanding public sentiment through social media can inform public health strategies and interventions.