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Exploring digital support for the student transition to university through questionable concepts
Lisa Thomas1, John Vines2, Pam Briggs1
1Psychology Department, Northumbria University, Newcastle upon Tyne, UK.
New students experience significant challenges transitioning to university, often exacerbated by digital technology. This study used provocative design concepts to facilitate discussions, revealing key student concerns about social, home, and academic adjustments.
Area of Science:
- Educational Technology
- Adolescent Psychology
- Human-Computer Interaction
Background:
- University transition presents challenges for new students.
- Current digital technologies may increase transition-related stress.
- Prior research on student transition needs further exploration regarding technology's role.
Purpose of the Study:
- To explore innovative technology design for supporting the school-to-university transition.
- To investigate student perspectives on challenges during this life event.
- To utilize provocative design concepts to stimulate dialogue on technology and student well-being.
Main Methods:
- Development of a brochure featuring 'questionable concepts' based on prior research.
- Conducting workshops with 32 first-year university students to discuss these concepts.
- Analysis of workshop discussion documents to identify student issues.
Main Results:
- Students face diverse challenges concerning social bonding, home environment, and academic performance.
- The transition to university is more complex than often assumed in previous studies.
- Questionable concepts effectively prompted 'safe' conversations about stressful adolescent experiences.
Conclusions:
- Technology design for student transition should address social, environmental, and academic factors.
- Provocative design concepts are valuable tools for discussing sensitive adolescent issues.
- Rethinking technology's role is crucial to mitigate transition-related stressors for new university students.
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