Burnout Among Primary Care Healthcare Workers During the COVID-19 Pandemic
Eric A Apaydin1, Danielle E Rose, Elizabeth M Yano
1Department of Center for the Study of Healthcare Innovation, Implementation and Policy, VA Greater Los Angeles Healthcare System, Los Angeles, California (Dr Apaydin, Dr Rose, Dr Yano, Dr Shekelle, Mr McGowan, and Dr Stockdale); RAND Corporation, Santa Monica, California (Dr Apaydin); Department of Health Policy and Management, Fielding School of Public Health, University of California, Los Angeles, Los Angeles, California (Dr Yano); Department of Medicine, David Geffen School of Medicine, University of California, Los Angeles, California (Dr Yano and Dr Shekelle); Northern Arizona VA Healthcare System, Prescott, Arizona (Ms Antonini); New Mexico VA Healthcare System, Albuquerque, New Mexico (Dr Valdez, Ms Peacock, and Dr Probst); Department of Psychiatry and Biobehavioral Sciences, David Geffen School of Medicine, University of California, Los Angeles, Los Angeles, California (Dr Stockdale).
Objective:
To measure the prevalence of burnout among healthcare workers (HCWs) in primary care during the COVID-19 pandemic and to understand the association between burnout, job-person fit, and perceptions of the pandemic.
Methods:
We surveyed 147 HCWs (73% response rate) in two clinics in the summer of 2020 on their burnout, job-person fit, perceptions of the pandemic, and demographic/job characteristics. Logistic regression analyses were conducted to explore relationships between these variables.
Results:
Forty-three percent of HCWs reported burnout. Lower HCW burnout was associated with better job-person fit in the areas of recognition or appreciation at work (odds ratio [OR] 0.26, 95% confidence interval [CI] 0.10 to 0.67) and congruent worker-organization goals and values (OR 0.30, 95% CI 0.11 to 0.76).
Conclusions:
Working environments with better job-person fit may be key to reducing HCW burnout even after the current crisis.
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