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Introducing Critical Incident Reporting System as an Indicator of Quality Healthcare in Georgia
Tengiz Verulava1,2,3, Revaz Jorbenadze4, Ana Ghonghadze1
1School of Medicine and Healthcare Management, Caucasus University, Tbilisi, Georgia.
Abstract:
Critical incident reporting systems (CIRS) have become the most common patient safety tools in healthcare. The purpose of this study was to present the development of CIRS in Georgia. A quantitative approach using a cross-sectional survey was adopted. Critical incidents were mainly derived from surgical disciplines. The highest number of cases was registered by nurses. The most common critical incidents were due to lack of personal attention. CIRS can be seen as an effective clinical risk management tool that can be used to identify potential sources of critical incidents and help ensure patient safety at a healthcare organization.
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