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Scaling Community Pharmacy Transformation with the 'Flip the Pharmacy' Implementation Model: Program Origins
Anne Marie Sesti Kondic1, Troy Trygstad2, Randy McDonough3
1Community Pharmacy Foundation, Chicago, Illinois.
Innovations in Pharmacy
|May 19, 2021
Summary
Community pharmacists are transforming practice to offer enhanced patient care and medication optimization. The
Area of Science:
- Healthcare delivery innovation
- Pharmacy practice transformation
- Value-based care models
Background:
- Rising healthcare costs, chronic diseases, and provider burnout necessitate scalable solutions.
- Projected shortages in primary care providers increase demand for accessible healthcare professionals.
- Community pharmacists are positioned to support enhanced patient care and medication optimization.
Purpose of the Study:
- To define the alignment of factors enabling a nationwide community pharmacy practice model.
- To introduce the 'Flip the Pharmacy' initiative by the Community Pharmacy Foundation and CPESN® USA.
- To outline a model for scaling community pharmacy practice transformation.
Main Methods:
- Implementation of a 24-month, step-wise program for practice transformation.
- Integration of in-person pharmacist coaching to support practitioners.
- Focus on moving beyond prescription fulfillment to continuous patient care.
Main Results:
- Preliminary observations from the initial six months of the program.
- Highlighting community pharmacies as sites of care.
- Demonstrating community-based pharmacists providing and documenting targeted patient care interventions.
Conclusions:
- Community pharmacy practice transformation is feasible and scalable.
- Pharmacists can provide enhanced services within value-based payment models.
- The 'Flip the Pharmacy' model shows promise in addressing healthcare system demands.
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