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Related Experiment Videos

Using Machine Learning to Predict Early Preparation of Pharmacy Prescriptions at PSMMC - a Comparison of Four Machine

Nora Alhorishi1, Mohammed Almeziny1, Riyad Alshammari2

  • 1Pharmaceutical Service Department, Prince Sultan Military Medical City (PSMMC), Riyadh, KSA.

Acta Informatica Medica : AIM : Journal of the Society for Medical Informatics of Bosnia & Herzegovina : Casopis Drustva Za Medicinsku Informatiku Bih
|May 20, 2021
PubMed
Summary

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Reducing patient waiting times in pharmacies can significantly boost patient satisfaction. Machine learning models accurately predict prescription preparation, supporting workflow improvements for better healthcare quality.

Area of Science:

  • Healthcare Management
  • Health Informatics
  • Machine Learning in Healthcare

Background:

  • Patient satisfaction is a key performance indicator (KPI) in healthcare.
  • Reducing patient waiting times is crucial for enhancing satisfaction and quality of life.
  • Innovations in healthcare services aim to improve patient experience.

Purpose of the Study:

  • To develop a machine learning framework for early prediction of pharmacy prescription preparation.
  • To evaluate the feasibility of modifying outpatient pharmacy workflows.
  • To enhance patient satisfaction through optimized pharmacy services.

Main Methods:

  • Utilized a large dataset (1,048,575 instances) from Prince Sultan Military Medical City (January-June 2019).
  • Compared four machine learning algorithms based on precision, recall, F-measure, and AUC.
Keywords:
Prescriptionmachine learningpredictionpreparation

Related Experiment Videos

  • Focused on patients discharged with pharmacy prescriptions.
  • Main Results:

    • The Random Tree (RT) algorithm achieved the highest accuracy at 97.22%.
    • Overall, 94.88% of patients attended the pharmacy.
    • The dataset comprised 58.89% females and 41.1% males.

    Conclusions:

    • Modifying the pharmacy workflow is recommended to improve patient satisfaction.
    • The proposed machine learning approach supports better quality of care.
    • Early prescription prediction can streamline pharmacy operations.