Social sensitivity: a manifesto for CSCL research

Area of Science:

• Educational Technology
• Human-Computer Interaction
• Social Computing

Background:

• Computer-supported collaborative learning (CSCL) technologies are vital in modern education, particularly amid pandemic-related constraints.
• Current CSCL tools often lack features to adequately support the cognitive and socio-emotional dimensions of collaborative learning.
• Existing technologies may inadvertently impede constructive idea exchange and foster conflict.

Observation:

• The field of CSCL research is fragmented, with scattered and siloed efforts.
• This fragmentation prevents a cohesive approach to addressing the socio-emotional risks associated with collaborative technologies.
• There is a recognized gap in research addressing the potential for negative interactions in technology-mediated collaboration.

Findings:

• The current research landscape in CSCL is insufficient to mitigate risks of hindered collaboration and negative encounters.
• A manifesto for "social sensitivity" is proposed to guide future research and development.
• The manifesto advocates for enhanced interdisciplinary collaboration to improve technology-supported learning environments.

Implications:

• Increased interdisciplinary efforts are needed to foster constructively critical, respectful, and cohesive collaborations.
• Concrete actions in CSCL research are required to promote more democratic and equitable learning environments.
• Addressing the socio-emotional aspects of CSCL is crucial for effective and inclusive educational technology.