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Midwives' experiences of completing written feedback: The emotions, challenges and solutions
Kirsty L Haywood1, Sandra Carr2, Alexandra M Tregonning2
1King Edward Memorial Hospital, Bagot Road, Subiaco, Western Australia 6008, Australia; University of Western Australia, 35 Stirling Highway, Crawley, Western Australia 6009, Australia.
Aim:
Written feedback is a valued learning tool for midwifery students, providing information on clinical performance with the aim to improve future practice. One aim of this study was to explore the experiences of midwives in completing written feedback in the clinical setting.
Design:
This qualitative study is situated within a hermeneutic phenomenological framework.
Methods:
Data were collected through focus groups and individual interviews, then transcribed and subjected to thematic content analysis.
Results:
Three interconnected themes of Emotions, Challenges and Solutions were identified. Midwifery participants experienced strong emotional reactions (anxiety, guilt, frustration) around the completion of written feedback in the clinical setting due to four challenges (lack of time, continuity, clarity of feedback content and direct supervision), which resulted in solutions being employed to offset or minimise problematic written feedback.
Conclusions:
Completing written feedback in the clinical setting was a challenging experience for participants in this study, affecting their ability to do so in some cases. This is concerning as the literature is supportive of the positive impact written feedback has on the growth and potential of students.
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