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Updated: Nov 3, 2025

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Patricia Pittman1, Betty Rambur, Susan Birch
1The George Washington University, Washington, District of Columbia (Dr Pittman); The University of Rhode Island, Kingston (Dr Rambur); Washington State Health Care Authority, Olympia (Ms Birch); HealthImpact and the University of California, San Francisco (Dr Chan); University of Mary, Bismarck, North Dakota (Dr Cooke); The University of Utah, Salt Lake City (Dr Cummins); American Association of Colleges of Nursing, Washington, District of Columbia (Drs Leners and Trautman); University of Michigan, Ann Arbor (Dr Low); Quinnipiac University, Hamden, Connecticut (Dr Meadows-Oliver); Johns Hopkins University, Baltimore, Maryland (Dr Shattell); and Southern University and A & M College, Baton Rouge, Louisiana (Dr Taylor).
The COVID-19 pandemic exposed flaws in the fee-for-service healthcare model, highlighting the need for value-based payment reforms. Nurses must enhance their understanding of cost and quality to lead healthcare system transformation.
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