Factors impacting parental and child satisfaction in the perioperative setting

Beverly A Mendoza1,2, Michelle A Fortier1,3,4,5, Lily N Trinh1

  • 1Center on Stress & Health, University of California School of Medicine, Irvine, USA.

Insights

Improving perioperative care for children involves enhancing clinician-patient communication and implementing family-centered programs. These factors significantly boost both parent and child satisfaction during the perioperative journey.

Area of Science:

  • Pediatric Perioperative Medicine
  • Healthcare Quality Improvement
  • Patient Satisfaction Studies

Background:

  • High-quality perioperative care is crucial for pediatric patients and their families.
  • Parental and child satisfaction are key indicators of care quality.
  • Identifying factors influencing satisfaction is essential for optimizing the perioperative experience.

Purpose of the Study:

  • To review modifiable and non-modifiable factors affecting parental and child satisfaction in the perioperative environment.
  • To identify specific elements within the perioperative setting that correlate with increased satisfaction.
  • To evaluate the impact of various interventions on patient and family satisfaction.

Main Methods:

  • Systematic review of literature focusing on the perioperative environment.
  • Analysis of factors associated with parental and child satisfaction.
  • Evaluation of interventions aimed at improving the perioperative experience.

Main Results:

  • Positive associations found between satisfaction and quality of clinician-patient communication, clinician attitudes, teamwork, shared decision-making, and perioperative information.
  • Preparation programs, including role-play and coping skills, received high ratings.
  • Family-centered programs were highly valued by parents and children.

Conclusions:

  • Healthcare providers and institutions must prioritize communication, teamwork, and shared decision-making.
  • Implementing targeted interventions like preparation programs can significantly enhance satisfaction.
  • Addressing both modifiable and non-modifiable factors is key to optimizing pediatric perioperative care.

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