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Interdisciplinary systematic review: does alignment between system and design shape adoption and use of barcode
Rachel Williams1, Reham Aldakhil2, Ann Blandford3
1Centre for Medicines Optimisation Research and Education, University College London NHS Foundation Trust, London, UK.
Barcode Medication Administration (BCMA) adoption is influenced by human factors. Improving BCMA safety requires addressing design-workflow misalignments and implementing collaborative design approaches with end-users.
Area of Science:
- Healthcare technology adoption
- Human-computer interaction
- Patient safety research
Background:
- Barcode Medication Administration (BCMA) systems are crucial for reducing medication administration errors.
- Understanding human factors is key to optimizing BCMA adoption and usability.
- This research examines the intersection of human factors with BCMA implementation in healthcare.
Purpose of the Study:
- To synthesize research on human factors influencing Barcode Medication Administration (BCMA) use.
- To identify determinants of BCMA adoption and usability across healthcare and human-computer interaction disciplines.
- To inform improved design and implementation strategies for BCMA systems.
Main Methods:
- Systematic literature search across four databases (CINAHL, PubMed, OVID MEDLINE, Google Scholar) from April 2000 to April 2020.
- Inclusion of primary research using a human factors lens for BCMA use.
- Thematic analysis of 11 eligible studies, with themes validated by a second reviewer and supervisors.
Main Results:
- Eleven studies revealed overlapping themes from clinical and HCI perspectives, highlighting consensus on key issues.
- Prevalent themes included workflow-design misalignment, workarounds, user perceptions, and safety concerns.
- Inadequate design often led to workarounds that compromised patient safety; mediating factors were identified to address these issues.
Conclusions:
- Interdisciplinary evaluation of human factors reveals complementary enablers and barriers to BCMA success.
- Mediating factors are often developed to compensate for suboptimal system design.
- Collaborative design involving system developers and end-users is essential for realizing BCMA's full safety potential.
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