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The Role of User Behaviour in Improving Cyber Security Management
Ahmed A Moustafa1,2,3, Abubakar Bello4, Alana Maurushat4
1School of Psychology, Western Sydney University, Sydney, NSW, Australia.
Understanding user psychology is key to enhancing cybersecurity. Behavioral science offers methods to combat social engineering and cognitive hacking, improving compliance with security policies.
Area of Science:
- Computer Science
- Information Communications Technology
- Behavioral Science
Background:
- Information security, now termed cybersecurity, traditionally resides in computer science and engineering.
- Cybersecurity is increasingly vulnerable to social engineering and cognitive hacking, exploiting human psychology.
- User behavior and psychological traits significantly influence susceptibility to cyber threats.
Purpose of the Study:
- To demonstrate the value of behavioral science in bolstering cybersecurity defenses.
- To identify psychological traits and individual differences that create cybersecurity vulnerabilities.
- To explore psychological methods for improving user adherence to security policies.
Main Methods:
- Review of existing research on psychological traits and individual differences in computer users.
- Analysis of cognitive capabilities influencing users' ability to counter information security threats.
- Identification of research gaps in the psychological aspects of cybersecurity.
Main Results:
- Computer system users exhibit varying cognitive abilities impacting their defense against cyber threats.
- Psychological vulnerabilities are linked to individual differences and specific cognitive capabilities.
- Current research has gaps in understanding the psychological underpinnings of cybersecurity vulnerabilities.
Conclusions:
- Behavioral science provides crucial techniques to enhance cybersecurity beyond traditional computer science approaches.
- Understanding user psychology is essential for mitigating social engineering and cognitive hacking.
- Implementing psychological methods can improve user compliance and overall network security.
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