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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Just Culture for Medical Students: Understanding Response to Providers in Adverse Events
Brijen J Shah1, Bonnie Portnoy2, Dennis Chang3
1Associate Dean for GME in Quality Improvement and Patient Safety, Departments of Medicine/Gastroenterology, Geriatrics, and Medical Education, Icahn School of Medicine at Mount Sinai.
Introduction:
Individual and organizational response to an adverse event is a key part of the life cycle of a patient safety event. Just culture is a safety concept that emphasizes system drivers of human behavior. We developed a learning activity for medical students to teach and discuss just culture as part of a patient safety curriculum.
Methods:
This small-group, discussion-based learning activity was aimed at third-year medical students. Over 5 years, 628 students participated in it. The session had three components: a presession case-based survey, a didactic lecture, and a facilitated small-group discussion. Participants evaluated the session using our institution's standard learner assessment. They also took a postcourse test that contained multiple-choice questions relating to the session.
Results:
On a 5-point Likert scale (1 = poor, 3 = good, 5 = excellent), students rated the large-group lecture (3.2) and small-group discussion (3.2) moderately. Over 85% of students answered all knowledge items on a course posttest correctly.
Discussion:
This learning activity provides an easy-to-implement case-based discussion to introduce the concepts of just culture.
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