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Is Creative Description Always Effective in Purchase Intention? The Construal Level Theory as a Moderating Effect
Fei-Si Yao1, Jing-Bo Shao1, He Zhang1
1Department of Economics and Trade, School of Management, Harbin Institute of Technology, Harbin, China.
Frontiers in Psychology
|July 22, 2021
Summary
Creative product descriptions boost online sales. Consumers with abstract thinking (high-level construal) are more persuaded by creative marketing messages, enhancing purchase intention.
Area of Science:
- Consumer Psychology
- Marketing Communications
- Cognitive Psychology
Background:
- Online shopping has rapidly expanded, necessitating research into effective marketing strategies.
- Construal Level Theory (CLT) explains how abstract or concrete thinking influences decision-making.
- Creative text descriptions, often using analogies, may appeal differently based on consumer mindset.
Purpose of the Study:
- To investigate the impact of creative product descriptions on online purchase intention.
- To examine the role of consumers' construal level in mediating this effect.
- To understand how creative marketing messages interact with psychological construal levels.
Main Methods:
- Three experiments were conducted to test the hypotheses.
- Participants' construal levels were assessed.
- The persuasiveness of creative versus non-creative product descriptions was compared.
Main Results:
- Creative text descriptions were generally more persuasive than non-creative ones in online settings.
- The persuasiveness of creative descriptions was amplified for individuals with high-level construal.
- Conversely, low-level construal individuals showed less enhanced persuasion from creative descriptions.
Conclusions:
- Creative product descriptions enhance consumer purchase intention online.
- Consumers' psychological construal level significantly moderates the effectiveness of creative marketing messages.
- Findings extend Construal Level Theory applications to creative marketing communications and metaphor research.
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