Productivity, Satisfaction, Work Environment and Health after Relocation to an Activity-Based Flex Office-The Active
Maria Öhrn1, Viktoria Wahlström1, Mette S Harder2
1Department of Public Health and Clinical Medicine, Section of Sustainable Health, Umeå University, 901 87 Umeå, Sweden.
Activity-based flex offices (AFOs) decreased productivity and satisfaction due to noise and lack of privacy. Task type significantly impacts AFO effectiveness, with teamwork faring better than concentrated individual work.
Area of Science:
- Occupational Health
- Environmental Psychology
- Organizational Behavior
Background:
- Activity-based flex offices (AFOs) are increasingly adopted in modern workplaces.
- Evaluating the impact of AFOs on employee well-being and performance is crucial.
Purpose of the Study:
- To assess the effects of AFOs on perceived productivity, satisfaction, work environment, and health.
- To compare outcomes between employees in AFOs and traditional cell offices.
Main Methods:
- Utilized longitudinal, quasi-experimental data from the Active Office Design Study.
- Collected questionnaire data at baseline, 6 months, and 18 months post-relocation.
- Analyzed data from a public organization that relocated staff to either AFOs or cell offices.
Main Results:
- Employees in AFOs reported decreased productivity and satisfaction, citing lack of privacy and increased noise.
- Reduced satisfaction with sit comfort and work posture were noted in AFO environments.
- Productivity declined for tasks requiring high concentration but remained high for teamwork-intensive roles.
- No significant differences in general health, cognitive stress, or pain were found between office types.
Conclusions:
- Work characteristics must be considered during AFO planning and implementation.
- AFOs are better suited for flexible and interactive tasks, less so for tasks demanding concentration.
- Tailoring office design to specific work requirements is essential for optimizing employee experience and performance.
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