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Design and Initial Validation of a Humanistic Care Evaluation Tool
Xiaohu Wang1, Yuqian Hu2, Jie Tao3
1The First Affiliated Hospital of Anhui Medical University, Hefei, People's Republic of China.
Journal of Multidisciplinary Healthcare
|September 2, 2021
Summary
A new humanistic care tool was developed and validated for Chinese public hospitals. This tool effectively measures patient-perceived humanistic care, showing significant associations with social factors and treatment style.
Area of Science:
- Healthcare quality assessment
- Patient experience research
- Medical sociology
Background:
- Humanistic care is crucial for patient well-being in healthcare settings.
- Existing tools may not fully capture the patient perspective in the Chinese context.
- Improving medical services requires patient-centered evaluation methods.
Purpose of the Study:
- To develop and validate a humanistic care tool for use in Chinese public hospitals.
- To assess humanistic care from the patients' perspective.
- To identify factors associated with perceived humanistic care.
Main Methods:
- A cross-sectional survey was conducted with 635 outpatients and inpatients in Anhui Province, China.
- A humanistic care tool was developed based on national guidelines and the Patient-Doctor Relationship Questionnaire.
- Reliability (Cronbach's alpha) and construct validity (EFA, CFA) were assessed; logistic regression analyzed associations.
Main Results:
- The developed humanistic care tool demonstrated suitable reliability and construct validity.
- Approximately two-thirds of respondents reported experiencing humanistic care.
- Social aspects (location, income), treatment style, and having a regular doctor were significantly linked to better humanistic care (P<0.05).
Conclusions:
- The validated tool accurately reflects patient-perceived humanistic care in Chinese public hospitals.
- The tool is suitable for widespread application across Chinese public hospitals.
- Findings provide insights for enhancing medical services and patient satisfaction.
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