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Bridging the Technology Divide in the COVID-19 Era: Using Virtual Outreach to Expose Middle and High School Students to Imaging Technology

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COVID-19 and digitalization: The great acceleration.

Joseph Amankwah-Amoah¹, Zaheer Khan^2,3, Geoffrey Wood⁴

¹Kent Business School, University of Kent, Chatham, Kent ME4 4TE, Canada.

Journal of Business Research

|September 20, 2021

Summary

The COVID-19 pandemic accelerated business digitalization globally, acting as a catalyst for adopting emerging technologies. However, this digital transformation presents challenges, including risks to employee well-being and work-life balance.

Keywords:

Business model Business strategies COVID-19 Digitalization Emerging technologies Work and organization

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Published on: November 7, 2020

Area of Science:

Business and Management
Information Systems
Sociology of Work

Background:

The COVID-19 pandemic spurred significant interest in digitalization's role in global business.
Existing trends towards embracing emerging technologies were amplified by the pandemic.

Purpose of the Study:

To examine how the COVID-19 pandemic drives or constrains business digitalization worldwide.
To develop a conceptual model linking forces for and against digitalization during the pandemic.

Main Methods:

Conceptual analysis and model development.
Literature review on digitalization, COVID-19, and business transformation.

Main Results:

COVID-19 acted as a "great accelerator" and "catalyst" for digitalization, transforming work and business strategies.
Digitalization adoption faces hindrances like external interests, nostalgia, and employer opportunism.
Negative impacts on employee well-being, productivity, and work-life balance pose risks.

Conclusions:

Digitalization presents both opportunities and significant risks, with potential negative feedback loops.
The pandemic's impact on digitalization necessitates careful consideration of employee well-being and future work dynamics.
Theoretical and practical implications for businesses navigating digital transformation are discussed.